Keep peace of mind by entrusting us with your infrastructure

Take advantage of customized managed services including technical support in case of issues with your servers and services, as well as expert guidance on Cloud Native and DevOps technologies for operating your systems.

Our personalized approach allows you to optimize your infrastructure, improve your operational performance, and focus fully on your strategic objectives.

OVHcloud (Advanced partner), IONOS (Gold Partner), Amazon Web Services, Microsoft Azure, Google GCP, Kubernetes, on-premise...
A dedicated channel with our experts via email, phone, Slack, and WhatsApp
In addition to support, benefit from continuous improvements

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The benefits of our solutions

Responsive technical support

Benefit from technical assistance and proactive maintenance.

Improved productivity

Free your internal teams from complex technical tasks, allowing them to focus on the company's strategic activities and improve overall productivity.

Dedicated expertise

Benefit from the support of specialized experts who master the technologies and tools used, enabling you to leverage industry best practices.

Active monitoring

Gain access to our managed monitoring and alerting platform to detect and anticipate incidents before they impact your operations.

Our offers

Comfort

This solution is ideal for businesses that need responsive, flexible, and personalized technical assistance.

Track your consumption from your customer area
Multi-channel support (ticketing, phone, email, Slack/WhatsApp) with priority handling
Managed monitoring tools
A volume of hours that adjusts according to your needs
Support available on business days

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Premium 24/7

This solution is ideal for businesses that need active monitoring and maximum availability.

All Comfort plan features
Active monitoring of your infrastructure by our teams
24/7 support available

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What our clients say

Partenaire de Ionos et OVH, nous mettons notre expertise au service de nos clients pour un résultat rapide, fiable, et sur mesure.

Pierre Rossinès

IMPACT+

November 21, 2023

Delighted to have worked with Mathieu, who supported us in implementing IaC at IMPACT+. Mathieu was responsive, very available, and enabled us to accelerate this transition towards a better-designed architecture. Looking forward to working with you again, Mathieu!

Victor Sagon

Kwentapay.io

November 21, 2023

Another great mission with Mathieu. Extremely responsive, he understands the business and technical challenges to adapt the service according to our needs and advise us. He managed to implement everything that was planned during the kick-off on time. I highly recommend and we will work with Mathieu again!

Jean-Marc Reca

EDF LAB

February 11, 2023

I have the pleasure of working with Mathieu as an expert with the researchers at EDF Lab. His expertise is sharp, his communication pleasant. It's a great asset to be able to work together and deliver quality results, on time and closely aligned with the expressed needs. I highly recommend!

Kevin Janiky

ncScale

I had the pleasure of working with Mathieu on the implementation of our cloud infrastructure at ncScale, where I am the CTO. We needed to deploy a Kubernetes cluster on AWS as well as an entire infrastructure - API Gateways, RDS databases, test environments, SQS queues, OpenSearch, etc. Mathieu was extremely helpful throughout the project. He made relevant suggestions and effectively challenged our technological choices in a constructive manner.

Camille Lamoureux

Codelius

Mathieu supported us in the redesign of our application infrastructure. He took into account our specifications and needs, verified with us that the proposed solution would fit well. In the end, we had a complete documentation of what had been implemented (which is becoming rare in the field!). He showed extraordinary patience and incredible pedagogy, taking the time to explain the various necessary concepts and answer all our questions. After the mission? Always present, pleasant, and quick when we needed him!

Christophe Varin

IUT de la roche sur yon

October 17, 2022

Mathieu was able to bring his technical expertise to innovative pedagogy in the English module he was responsible for within a Professional Bachelor's Degree. He is motivated and makes himself available!

Nathalie Poiroux

Lycée Ste Marie Du Port

October 17, 2022

We were very satisfied with his intervention for the replacement of our network administrator. We also requested audits that were carried out and improved our IT service. We recommend the services of Mr. Mathieu Perochon.

Contact us for all your projects involving

Cloud Hosting

Cloud Migration

infrastructure optimization

Automatisation

Development

CRM

Process automatisation

Cloud Hosting

In less than 30 minutes, Mathieu or Virginie will analyze your needs and tell you if our different offers can meet your requirements.

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Foire aux questions (FAQ)

What are the benefits of your technical support service?

Our technical support service provides fast and dedicated assistance, access to qualified experts, proactive system maintenance, and solutions tailored to your specific needs, ensuring optimal performance.

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What technologies do you support?

We work with cutting-edge technologies such as Kubernetes, Docker, Jenkins, GitLab CI/CD, Terraform, CDK, CDKTF, and many more to deploy modern and flexible cloud infrastructures.

How can I contact technical support If I encounter a problem?

You can reach us by phone, email, WhatsApp, Slack, chat, or through our online support portal. We also offer Service Level Agreements (SLAs) to ensure response times tailored to your needs.

Do you offer 24/7 support solutions?

Yes, we offer various support packages, including 24/7 support for businesses requiring continuous assistance. Contact us to select the support level that best fits your infrastructure.

How does the customer portal work?

Our customer portal allows you to easily manage your support time consumption, open support tickets, and track the progress of each ticket. You can review your request history and monitor the status of ongoing interventions for a transparent and streamlined support experience.

What does your customized managed services offer include?

Our managed services offer is fully adaptable to your specific needs and the size of your business. We provide complete management of your IT infrastructure, including maintenance, updates, backups, security, and resource optimization, allowing you to focus on your core business.

What guarantees do you offer with your Services?

We offer Service Level Agreements (SLAs) that ensure response and intervention times in case of an issue.