Boost your business with custom AI chatbots
We design a full suite of AI chatbot solutions to cover every need. Whether you’re looking to enhance customer support, auto-answer FAQs, or qualify leads, our bespoke chatbots adapt to your goals and plug straight into your existing tools.
Our services
Our AI chatbot provides 24/7 customer assistance. Thanks to its ability to understand natural language and deliver relevant answers, it improves customer satisfaction while significantly reducing your team's workload.
- Instantly answers frequently asked questions
- Reduces repetitive calls and emails received by your teams
- Enhances user experience with fast, personalized responses
- Available at all times
Provide your users with first-level assistance for customer service and technical support. The chatbot identifies simple issues, offers appropriate solutions, and escalates more complex requests to your teams.
- Immediate help with routine questions
- Identifies and resolves common problems
- Lightens the load for your support teams
- Only transfers complex cases to your team
With our Digital Marketing AI chatbot, you engage prospects in a personalized and interactive way. It helps you generate qualified leads, nurture your contacts, and guide them throughout their buying journey to convert more visitors into customers.
- SEO analysis
- Detailed reports with recommendations
- Lead generation support
- Highlights your offers, services, or content at the right time
Our Sales AI chatbot acts as a true virtual sales assistant. It guides your customers throughout their purchasing process, answers their questions, offers personalized recommendations, and facilitates transaction completion.
- Sales assistant
- Personalized recommendations
- Simplifies ordering or booking process
- Boosts conversion by reducing cart abandonment
Custom design
Every business is unique: we create AI chatbots tailored to your specific needs. Whether for customer service, technical support, or sales, your virtual assistant is designed to precisely address your challenges.
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Seamless integration with your tools
Your AI assistant isn't isolated: it connects to your existing tools (CRM, website, WhatsApp, Messenger, emailing) to automate your interactions and centralize your data.
Cutting-edge technology
We work with the best AI models (OpenAI, Mistral, Gemini...) to ensure natural, relevant, and scalable responses.
Natural interaction for smooth conversations
Thanks to conversational AI, our chatbots understand natural language and interact like a real human. Result: smooth, engaging, and easy-to-understand conversations for your users.
Accurate responses
Leveraging advanced models (OpenAI, Mistral, Gemini), our chatbots deliver reliable and relevant answers. They adapt to the context of each request and ensure clear information, reducing errors and misunderstandings.
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Ongoing support and guidance
Beyond design, we support you in adopting and evolving your chatbot, ensuring it remains aligned with your needs.
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What our clients say
As an IONOS and OVHcloud partner, we apply our expertise to deliver quick, reliable, and customized results.
Contact us for all your projects involving
In less than 30 minutes, Mathieu or Virginie will analyze your needs and tell you if our different offers can meet your requirements.
Foire aux questions (FAQ)
An AI chatbot can:
- Respond automatically to frequently asked questions (schedules, prices, order tracking)
- Manage the Making an appointment and send confirmations
- Follow orders or folders in real time
- Provide personalized recommendations (products, services)
- Collect and qualify prospects for your sales teams
- Integrate with your existing tools (website, CRM, CRM, WhatsApp, Messenger, emailing, etc.)
The most common uses are:
- Customer service : instant answers 24/7, reduction of repetitive calls and emails
- Technical support : immediate help to users for simple problems
- Marketing & SEO : content promotion, email collection, personalized interactions
- sales : support in the buying process, recommendations, reduction of cart abandonments
- Internal HR : employee onboarding, request management (leave, procedures)
Yes. Your AI chatbot can be available directly on your website, but also on WhatsApp, Messenger, Slack, or Teams. It adapts to the channels already used by your customers or employees to be always accessible.
Yes. You can start with a simple chatbot (for example an FAQ or making an appointment) and then gradually enrich it with other functionalities: CRM integration, advanced technical support, marketing automation... Our solutions are scalable and scalable.
We select technologies according to your needs:
- OpenAI (ChatGPT) → for natural and versatile exchanges
- Mistral AI → for efficient and European models
- Google Gemini → for a strong integration with Google tools
These models are linked to your business tools via Make, n8n or Zapier for smooth and automated operation.
One AI chatbot allows you to:
- Save time by automating repetitive tasks
- Improving customer satisfaction and retention
- Generate qualified marketing and sales leads
- Offer 24/7 availability at no additional cost
- Free your teams for missions with higher added value
Yes. One AI chatbot is able to instantly answer frequently asked questions (schedules, prices, order tracking) and remain available 24/7. This improves the user experience and reduces the workload on your teams, while ensuring ongoing support.
AI chatbot is an intelligent virtual assistant that can communicate in natural language. Unlike traditional chatbots based on rigid scripts, it relies on artificial intelligence models like OpenAI, Mistral, or Google Gemini to understand the context, adapt your responses and offer a smooth and personalized experience.
A classic chatbot follows a fixed scenario with limited responses. The AI chatbot, on the other hand, analyzes questions, understands natural language and adapts to user requests. The result: more natural, relevant and engaging exchanges.
Yes. Les AI chatbots are no longer reserved for big companies. Thanks to simple integrations (website, WhatsApp, Messenger, CRM), a small business or SME can deploy a virtual assistant that automates repetitive tasks, improves customer satisfaction and frees up teams time.
It all depends on the project:
- One Standard chatbot (FAQ or appointment) can be operational in a few days.
- One custom chatbot (integrated into your business tools, with advanced scenarios) generally takes between 2 and 6 weeks.
The cost varies depending on the level of customization, integrations, and volume of use. Chez MATVI, we offer solutions accessible to VSE/SME, adapted to your budget and your goals.
No The AI chatbot takes care of simple and repetitive requests (FAQ, follow-up, reservation), but transfers complex cases to your teams. It acts like a complementary virtual assistant, which relieves your employees without replacing humans.
Yes. Our solutions respect safety standards and RGPD. The data exchanged via the chatbot is hosted securely and your sensitive information remains protected.