The conversational AI agent that knows your business
Connect your documents, choose your AI model, deploy an intelligent chatbot across all your channels. Zero code.
Automate your responses with your own knowledge base, across all your channels, with the AI models of your choice.
Hosted in Europe · GDPR · SaaS or On-Premise
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An AI platform, not just a chatbot
Plug in your own OpenAI, Anthropic, Mistral, or Gemini API key.Plug in your own OpenAI, Anthropic, Mistral, or Gemini API key. You stay in control of your models and your costs. No hidden markup, no vendor lock-in: switch models anytime.
Your existing content (PDF, Word, Excel, SharePoint, Confluence, Nextcloud, etc.) feeds the agent automatically. The AI answers based on your documents, with source citations in every response. No hallucinations.
Web widget, WhatsApp, Messenger, Microsoft Teams, Slack. One agent, one knowledge base, everywhere your users are. Consistent experience guaranteed across all channels.
Define automated scenarios that take over when the agent reaches its limits: escalation to a team, ticket creation, email sending, business API trigger.Define automated scenarios that take over when the agent reaches its limits: escalation to a team, ticket creation, email sending, business API trigger. Your processes, executed without human intervention.
Conversations, satisfaction, response time, cost per model: a dashboard that tells you what's working and what needs adjusting. And when needed, take over any conversation at any time.
Hosted on IONOS Cloud in Europe (ISO 27001), protected from the US CLOUD Act.Hosted on IONOS Cloud in Europe (ISO 27001), protected from the US CLOUD Act. GDPR-native, full audit logs. Also available on-premises for the most stringent compliance requirements.
Not just a chatbot, a complete AI platform
Plug in your own API key and keep full control over your models and your costs.
- Compatible with OpenAI, Anthropic, Mistral, Google Gemini, and many more
- Master your costs and tailor your model to each use case
- Choose a European-hosted model for your sensitive data
- No commitment, no vendor lock-in
Your existing content feeds the agent automatically, with source citations.Your existing content feeds the agent automatically, with source citations.
- PDF, Word, Excel, Markdown, audio, video, PowerPoint, etc.
- SharePoint, Confluence, Nextcloud, Google Drive connectors
- Automatic vectorization and indexing
- Source citations in every response, no hallucinations
One agent, one knowledge base, everywhere your users are.
- Web and intranet widget
- WhatsApp, Messenger, Microsoft Teams, Slack
- REST API for your custom integrations
- Consistent experience guaranteed across all channels
Your infrastructure and your data stay in Europe, under your control.
- IONOS Cloud hosting (ISO 27001)
- Protected from the US CLOUD Act
- GDPR-native, full audit logs
- On-premises deployment available






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What our clients say
As the publisher of the RAGweaver solution, we put our expertise to work for our clients to deliver fast, reliable, and tailored results.
Contact us for all your projects involving
In less than 30 minutes, Mathieu or Virginie will analyze your needs and tell you if our different offers can meet your requirements.
Foire aux questions (FAQ)
An AI chatbot can:
- Respond automatically to frequently asked questions (schedules, prices, order tracking)
- Manage the Making an appointment and send confirmations
- Follow orders or folders in real time
- Provide personalized recommendations (products, services)
- Collect and qualify prospects for your sales teams
- Integrate with your existing tools (website, CRM, CRM, WhatsApp, Messenger, emailing, etc.)
The most common uses are:
- Customer service : instant answers 24/7, reduction of repetitive calls and emails
- Technical support : immediate help to users for simple problems
- Marketing & SEO : content promotion, email collection, personalized interactions
- sales : support in the buying process, recommendations, reduction of cart abandonments
- Internal HR : employee onboarding, request management (leave, procedures)
Yes. Your AI chatbot can be available directly on your website, but also on WhatsApp, Messenger, Slack, or Teams. It adapts to the channels already used by your customers or employees to be always accessible.
Yes. You can start with a simple chatbot (for example an FAQ or making an appointment) and then gradually enrich it with other functionalities: CRM integration, advanced technical support, marketing automation... Our solutions are scalable and scalable.
We select technologies according to your needs:
- OpenAI (ChatGPT) → for natural and versatile exchanges
- Mistral AI → for efficient and European models
- Google Gemini → for a strong integration with Google tools
These models are linked to your business tools via Make, n8n or Zapier for smooth and automated operation.
One AI chatbot allows you to:
- Save time by automating repetitive tasks
- Improving customer satisfaction and retention
- Generate qualified marketing and sales leads
- Offer 24/7 availability at no additional cost
- Free your teams for missions with higher added value
Yes. One AI chatbot is able to instantly answer frequently asked questions (schedules, prices, order tracking) and remain available 24/7. This improves the user experience and reduces the workload on your teams, while ensuring ongoing support.
AI chatbot is an intelligent virtual assistant that can communicate in natural language. Unlike traditional chatbots based on rigid scripts, it relies on artificial intelligence models like OpenAI, Mistral, or Google Gemini to understand the context, adapt your responses and offer a smooth and personalized experience.
A classic chatbot follows a fixed scenario with limited responses. The AI chatbot, on the other hand, analyzes questions, understands natural language and adapts to user requests. The result: more natural, relevant and engaging exchanges.
Yes. Les AI chatbots are no longer reserved for big companies. Thanks to simple integrations (website, WhatsApp, Messenger, CRM), a small business or SME can deploy a virtual assistant that automates repetitive tasks, improves customer satisfaction and frees up teams time.
It all depends on the project:
- One Standard chatbot (FAQ or appointment) can be operational in a few days.
- One custom chatbot (integrated into your business tools, with advanced scenarios) generally takes between 2 and 6 weeks.
The cost varies depending on the level of customization, integrations, and volume of use. Chez MATVI, we offer solutions accessible to VSE/SME, adapted to your budget and your goals.
No The AI chatbot takes care of simple and repetitive requests (FAQ, follow-up, reservation), but transfers complex cases to your teams. It acts like a complementary virtual assistant, which relieves your employees without replacing humans.
Yes. Our solutions respect safety standards and RGPD. The data exchanged via the chatbot is hosted securely and your sensitive information remains protected.

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