The conversational AI agent that knows your business

Connect your documents, choose your AI model, deploy an intelligent chatbot across all your channels. Zero code.

Automate your responses with your own knowledge base, across all your channels, with the AI models of your choice.

Hosted in Europe · GDPR · SaaS or On-Premise

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Plateforme RAGWeaver

An AI platform, not just a chatbot

Your AI, your keys

Plug in your own OpenAI, Anthropic, Mistral, or Gemini API key.Plug in your own OpenAI, Anthropic, Mistral, or Gemini API key. You stay in control of your models and your costs. No hidden markup, no vendor lock-in: switch models anytime.

Bring your documents to lifeBring your documents to life

Your existing content (PDF, Word, Excel, SharePoint, Confluence, Nextcloud, etc.) feeds the agent automatically. The AI answers based on your documents, with source citations in every response. No hallucinations.

One agent, every channel

Web widget, WhatsApp, Messenger, Microsoft Teams, Slack. One agent, one knowledge base, everywhere your users are. Consistent experience guaranteed across all channels.

Beyond chat, workflowsBeyond chat, workflows

Define automated scenarios that take over when the agent reaches its limits: escalation to a team, ticket creation, email sending, business API trigger.Define automated scenarios that take over when the agent reaches its limits: escalation to a team, ticket creation, email sending, business API trigger. Your processes, executed without human intervention.

Measure everything, in real time

Conversations, satisfaction, response time, cost per model: a dashboard that tells you what's working and what needs adjusting. And when needed, take over any conversation at any time.

Sovereign by default

Hosted on IONOS Cloud in Europe (ISO 27001), protected from the US CLOUD Act.Hosted on IONOS Cloud in Europe (ISO 27001), protected from the US CLOUD Act. GDPR-native, full audit logs. Also available on-premises for the most stringent compliance requirements.

Not just a chatbot, a complete AI platform

Your IA, your keys

Plug in your own API key and keep full control over your models and your costs.

  • Compatible with OpenAI, Anthropic, Mistral, Google Gemini, and many more
  • Master your costs and tailor your model to each use case
  • Choose a European-hosted model for your sensitive data
  • No commitment, no vendor lock-in
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Fed by your documents

Your existing content feeds the agent automatically, with source citations.Your existing content feeds the agent automatically, with source citations.

  • PDF, Word, Excel, Markdown, audio, video, PowerPoint, etc.
  • SharePoint, Confluence, Nextcloud, Google Drive connectors
  • Automatic vectorization and indexing
  • Source citations in every response, no hallucinations
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One agent, every channel

One agent, one knowledge base, everywhere your users are.

  • Web and intranet widget
  • WhatsApp, Messenger, Microsoft Teams, Slack
  • REST API for your custom integrations
  • Consistent experience guaranteed across all channels
Ask a demo
Sovereign, by default

Your infrastructure and your data stay in Europe, under your control.

  • IONOS Cloud hosting (ISO 27001)
  • Protected from the US CLOUD Act
  • GDPR-native, full audit logs
  • On-premises deployment available
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Benefits of our chatbots

Nous concevons des chatbots IA adaptés à vos besoins.

Custom design

Every business is unique: we create AI chatbots tailored to your specific needs. Whether for customer service, technical support, or sales, your virtual assistant is designed to precisely address your challenges.

Votre assistant IA se connecte à vos outils existants.

Seamless integration with your tools

Your AI assistant isn't isolated: it connects to your existing tools (CRM, website, WhatsApp, Messenger, emailing) to automate your interactions and centralize your data.

Nous travaillons avec les meilleurs modèles d'IA

Cutting-edge technology

We work with the best AI models (OpenAI, Mistral, Gemini...) to ensure natural, relevant, and scalable responses.

Nos agents IA comprennent le language naturel er interagissent comme un véritable interlocuteur humain.

Natural interaction for smooth conversations

Thanks to conversational AI, our chatbots understand natural language and interact like a real human. Result: smooth, engaging, and easy-to-understand conversations for your users.

Nos chatbots fournissent des réponses fiables et pertinentes.

Accurate responses

Leveraging advanced models (OpenAI, Mistral, Gemini), our chatbots deliver reliable and relevant answers. They adapt to the context of each request and ensure clear information, reducing errors and misunderstandings.

Nous vous accompagnons dans la prise en main et l'évolution de votre chatbot.

Ongoing support and guidance

Beyond design, we support you in adopting and evolving your chatbot, ensuring it remains aligned with your needs.

What our clients say

As the publisher of the RAGweaver solution, we put our expertise to work for our clients to deliver fast, reliable, and tailored results.

Jonathan Claquin - Global Communication Director
VISIONIX
June 3, 2026

We called on MATVI to support us in setting up our first AI chatbot on the Visionix website, with a dual objective: improving the user experience and making information more accessible to our clients and prospects.

The MATVI team guided us with clarity and pragmatism throughout the project, from requirements definition to deployment. Their technical expertise, responsiveness, and ability to understand our business challenges were major assets.

The result met our expectations: a high-performing chatbot, easy to use, and seamlessly integrated into our digital environment. This first step also opens up new perspectives in our strategy for integrating artificial intelligence in service of our clients.

I highly recommend MATVI to any company looking to bring AI projects to life with a reliable, competent, and results-driven partner.

Jonathan Claquin - Global Communication Director
VISIONIX
June 3, 2026

We called on MATVI to support us in setting up our first AI chatbot on the Visionix website, with a dual objective: improving the user experience and making information more accessible to our clients and prospects.

The MATVI team guided us with clarity and pragmatism throughout the project, from requirements definition to deployment. Their technical expertise, responsiveness, and ability to understand our business challenges were major assets.

The result met our expectations: a high-performing chatbot, easy to use, and seamlessly integrated into our digital environment. This first step also opens up new perspectives in our strategy for integrating artificial intelligence in service of our clients.

I highly recommend MATVI to any company looking to bring AI projects to life with a reliable, competent, and results-driven partner.

Jonathan Claquin - Global Communication Director
VISIONIX
June 3, 2026

We called on MATVI to support us in setting up our first AI chatbot on the Visionix website, with a dual objective: improving the user experience and making information more accessible to our clients and prospects.

The MATVI team guided us with clarity and pragmatism throughout the project, from requirements definition to deployment. Their technical expertise, responsiveness, and ability to understand our business challenges were major assets.

The result met our expectations: a high-performing chatbot, easy to use, and seamlessly integrated into our digital environment. This first step also opens up new perspectives in our strategy for integrating artificial intelligence in service of our clients.

I highly recommend MATVI to any company looking to bring AI projects to life with a reliable, competent, and results-driven partner.

Jonathan Claquin - Global Communication Director
VISIONIX
June 3, 2026

We called on MATVI to support us in setting up our first AI chatbot on the Visionix website, with a dual objective: improving the user experience and making information more accessible to our clients and prospects.

The MATVI team guided us with clarity and pragmatism throughout the project, from requirements definition to deployment. Their technical expertise, responsiveness, and ability to understand our business challenges were major assets.

The result met our expectations: a high-performing chatbot, easy to use, and seamlessly integrated into our digital environment. This first step also opens up new perspectives in our strategy for integrating artificial intelligence in service of our clients.

I highly recommend MATVI to any company looking to bring AI projects to life with a reliable, competent, and results-driven partner.

Jonathan Claquin - Global Communication Director
VISIONIX
June 3, 2026

We called on MATVI to support us in setting up our first AI chatbot on the Visionix website, with a dual objective: improving the user experience and making information more accessible to our clients and prospects.

The MATVI team guided us with clarity and pragmatism throughout the project, from requirements definition to deployment. Their technical expertise, responsiveness, and ability to understand our business challenges were major assets.

The result met our expectations: a high-performing chatbot, easy to use, and seamlessly integrated into our digital environment. This first step also opens up new perspectives in our strategy for integrating artificial intelligence in service of our clients.

I highly recommend MATVI to any company looking to bring AI projects to life with a reliable, competent, and results-driven partner.

Jonathan Claquin - Global Communication Director
VISIONIX
June 3, 2026

We called on MATVI to support us in setting up our first AI chatbot on the Visionix website, with a dual objective: improving the user experience and making information more accessible to our clients and prospects.

The MATVI team guided us with clarity and pragmatism throughout the project, from requirements definition to deployment. Their technical expertise, responsiveness, and ability to understand our business challenges were major assets.

The result met our expectations: a high-performing chatbot, easy to use, and seamlessly integrated into our digital environment. This first step also opens up new perspectives in our strategy for integrating artificial intelligence in service of our clients.

I highly recommend MATVI to any company looking to bring AI projects to life with a reliable, competent, and results-driven partner.

Jonathan Claquin - Global Communication Director
VISIONIX
June 3, 2026

We called on MATVI to support us in setting up our first AI chatbot on the Visionix website, with a dual objective: improving the user experience and making information more accessible to our clients and prospects.

The MATVI team guided us with clarity and pragmatism throughout the project, from requirements definition to deployment. Their technical expertise, responsiveness, and ability to understand our business challenges were major assets.

The result met our expectations: a high-performing chatbot, easy to use, and seamlessly integrated into our digital environment. This first step also opens up new perspectives in our strategy for integrating artificial intelligence in service of our clients.

I highly recommend MATVI to any company looking to bring AI projects to life with a reliable, competent, and results-driven partner.

Contact us for all your projects involving

Cloud Hosting
Cloud Migration
infrastructure optimization
Automatisation
Development
CRM
Process automatisation
Cloud Hosting

In less than 30 minutes, Mathieu or Virginie will analyze your needs and tell you if our different offers can meet your requirements.

Foire aux questions (FAQ)

What are the main functionalities of an AI chatbot?

An AI chatbot can:

  • Respond automatically to frequently asked questions (schedules, prices, order tracking)
  • Manage the Making an appointment and send confirmations
  • Follow orders or folders in real time
  • Provide personalized recommendations (products, services)
  • Collect and qualify prospects for your sales teams
  • Integrate with your existing tools (website, CRM, CRM, WhatsApp, Messenger, emailing, etc.)
What are the most suitable use cases for VSEs and SMEs?

The most common uses are:

  • Customer service : instant answers 24/7, reduction of repetitive calls and emails
  • Technical support : immediate help to users for simple problems
  • Marketing & SEO : content promotion, email collection, personalized interactions
  • sales : support in the buying process, recommendations, reduction of cart abandonments
  • Internal HR : employee onboarding, request management (leave, procedures)
Can an AI chatbot be multi-channel (website, WhatsApp, Messenger...)?

Yes. Your AI chatbot can be available directly on your website, but also on WhatsApp, Messenger, Slack, or Teams. It adapts to the channels already used by your customers or employees to be always accessible.

Can my chatbot evolve over time?

Yes. You can start with a simple chatbot (for example an FAQ or making an appointment) and then gradually enrich it with other functionalities: CRM integration, advanced technical support, marketing automation... Our solutions are scalable and scalable.

What technologies do you use for your AI chatbots?

We select technologies according to your needs:

  • OpenAI (ChatGPT) → for natural and versatile exchanges
  • Mistral AI → for efficient and European models
  • Google Gemini → for a strong integration with Google tools
    These models are linked to your business tools via Make, n8n or Zapier for smooth and automated operation.
What are the benefits of an AI chatbot for a business?

One AI chatbot allows you to:

  • Save time by automating repetitive tasks
  • Improving customer satisfaction and retention
  • Generate qualified marketing and sales leads
  • Offer 24/7 availability at no additional cost
  • Free your teams for missions with higher added value
Is an AI chatbot suitable for customer service?

Yes. One AI chatbot is able to instantly answer frequently asked questions (schedules, prices, order tracking) and remain available 24/7. This improves the user experience and reduces the workload on your teams, while ensuring ongoing support.

What is an AI chatbot?

AI chatbot is an intelligent virtual assistant that can communicate in natural language. Unlike traditional chatbots based on rigid scripts, it relies on artificial intelligence models like OpenAI, Mistral, or Google Gemini to understand the context, adapt your responses and offer a smooth and personalized experience.

What is the difference between an AI chatbot and a classic chatbot?

A classic chatbot follows a fixed scenario with limited responses. The AI chatbot, on the other hand, analyzes questions, understands natural language and adapts to user requests. The result: more natural, relevant and engaging exchanges.

Is an AI chatbot adapted to VSEs and SMEs?

Yes. Les AI chatbots are no longer reserved for big companies. Thanks to simple integrations (website, WhatsApp, Messenger, CRM), a small business or SME can deploy a virtual assistant that automates repetitive tasks, improves customer satisfaction and frees up teams time.

How long does it take to set up an AI chatbot?

It all depends on the project:

  • One Standard chatbot (FAQ or appointment) can be operational in a few days.
  • One custom chatbot (integrated into your business tools, with advanced scenarios) generally takes between 2 and 6 weeks.
How much does an AI chatbot cost?

The cost varies depending on the level of customization, integrations, and volume of use. Chez MATVI, we offer solutions accessible to VSE/SME, adapted to your budget and your goals.

Is an AI chatbot replacing my teams?

No The AI chatbot takes care of simple and repetitive requests (FAQ, follow-up, reservation), but transfers complex cases to your teams. It acts like a complementary virtual assistant, which relieves your employees without replacing humans.

Is an AI chatbot secure?

Yes. Our solutions respect safety standards and RGPD. The data exchanged via the chatbot is hosted securely and your sensitive information remains protected.